Contact information

Get in Touch

Thank you for your interest in Botanic Row. We're here to help and answer any questions you may have. There are several ways to contact us:

Email Support

For general enquiries, customer support, and assistance:

Phone Support

Postal Address

Please contact us before sending anything back — returns received without a reference can take significantly longer to process.

What to Expect

Enquiry	Response time
Questions about an existing order	24 hours
Returns and cancellations	24 hours
Faulty or damaged items	24 hours
Refunds once your return arrives	5 business days

Company Details

Botanic Row is a trading name of CAPITAL GOLD LP, registered under company number NL000270. Registered office: Suite 5 Botanic Avenue, Belfast BT7 1JJ, Northern Ireland, United Kingdom.